Help centre / Settlements

Every payout,
found in the bank.

Did every payout from your POS provider or payment processor reach the bank, and is the bank statement complete?

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How it works

The whole bank statement comes in, so it can be proved. You check which lines are settlements before anything is matched.

01

The whole statement comes in

Every line of the bank statement is part of the reconciliation, so its running balance can be checked line by line and a missing page or line is found.

02

Each line is sorted

Settlement lines: credits whose narration names the processor, and debits that name it (refunds, chargebacks, fees it takes from the bank). Other processors: for example Moniepoint in a Paystack reconciliation. Not settlement related: everything else, including bank charges. A credit set aside with the same amount as a payout is flagged under Check these.

03

You check the split first

On the last step before the reconciliation starts, tick any line and move it, saying why. Brillrec remembers your choice for lines worded the same way, so next month’s split needs fewer changes.

04

Only settlement lines are matched

By the settlement reference in the narration, then by net amount from a day before to five days after the payout date, then grouped or split payouts. With AI review switched on, what is left comes back as suggestions.

05

The statement must add up

Opening balance plus every line must equal the closing balance before sign-off. The sign-off pack shows two parts: the bank statement proved line by line, and the processor’s payouts due, received and in transit.

Common questions

Quick answers.

What is left open?

A payout with no bank credit: it hasn’t arrived yet, or the processor hasn’t paid it out. These are the payouts in transit. A settlement line with no payout: usually the report doesn’t cover the whole period.

Can I move a line after the reconciliation has started?

Yes, on the Statement lines tab while it is open. A matched line is unmatched first, every move needs a reason and is in the audit log, and nothing moves once it is signed off.

Where do the bank charges go?

Here they are sorted as not settlement related, so they count towards proving the statement but are not matched. They are reconciled in the bank account’s own reconciliation (bank statement against cash book), where Explain the charges in one step clears them as bank charges to post.

And the processor’s fees?

The processor takes them before paying out, so they never appear as bank lines. Each payout shows its gross, fee, VAT and deductions, and the net figure is matched to the bank. Fees are also checked against your agreed rates (or the processor’s published price).

Does each period start by itself?

Yes, when the processor is connected (for example Paystack or Squad) and the bank account it pays into loads its statement by itself (a bank feed, emailed statements, SFTP or your own system). Once the period has ended and both are in, Brillrec starts it with the split from your earlier choices, marked for checking. A person checks the split before sign-off. The first period is always started by a person.

Do the other lines count towards our records?

No. Only settlement lines count towards your plan’s records.

The statement has no running balance.

Enter its opening and closing balances on the reconciliation (More › Edit balances), so Brillrec can prove it is complete.

The narration is cut short by my bank.

Move the line into the settlement lines once, or add the shortened name under Settings › Payment processors, and it is recognised from then on.

Still stuck?

Ask us.

Email hello@brillrec.com with what you were doing and what you saw, and we will help.

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